Editing ProblemSolving:PrintMakingStudio (section)

=== Paper Jam ===

Everyone is scared of paper jams. Do not worry, it happens often. It is possible to avoid this by adjusting the file or the printer.
The reasons why the paper jams in the printer are many and that can be understood by where the paper is getting stuck. 
==== Paper Stuck on the Drum ====


If the paper gets stuck on the drum, it might be for two reasons: 

* The printable area is larger than the master
* The printable area has large full-colour areas


''How can you fix these problems?''

Make sure you have a white border around your image, especially if you have big full colour images. The RISO cannot print full-bleed A3 artwork so always make sure to leave a 10mm clear border all around the page. You can add the border by using Photoshop or by scaling the image before printing by changing the printing settings.

(image of borders for the page on Photoshop)

In addition, if you have large areas of ink on the page, make the opacity lower by 10% on Photoshop before printing. To do so, open the file on Photoshop, select the layer you want to print and lower the opacity on the side toolbar (see image below).


(image of photoshop opacity)

==== Paper Jam in the Entrance ====

If the paper gets jammed from the backside, it might be because of the type of paper either being too thin or too thick. 
When feeding the paper to the riso machine, make sure that the back paper switch is in the right setting for the right type of paper. You can go to "link" to see how to set it up.

In case the switch is in the right setting, just take out the paper and try to print again at a lower speed. To change the printing speed press... (ask Wilco)

==== Paper Jam in the Back ====